Human Resources Receptionist

Department Human Resources
Status Full Time
Location Pocatello Corporate Office
Company Farm Bureau Mutual Insurance Company of Idaho
Rate of Pay $12.00 Hourly
Date Posted 4/2/2021
Closing Date --
Positions Available 1
    [i] => 3484
    [p] => Human Resources Receptionist
    [c] => Farm Bureau Mutual Insurance Company of Idaho
    [d] => Human Resources
    [l] => Pocatello Corporate Office
    [s] => Full Time

Farm Bureau Mutual Insurance Co. of Idaho


Human Resources Receptionist


Department: Human Resources                                          Job Status: Full Time

FLSA Status: Non-Exempt                                                  Reports To: Human Resources Manager

Grade/Level: NA                                                                Amount of Travel Required: N/A

Job Type: Regular                                                               Positions Supervised: None

Work Schedule: Monday-Friday 8:00AM – 5:00PM; Overtime as needed.



Provide customer service by answering phones, greeting clients, and taking payments.



Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Greet clients entering establishment and assist as needed.
  • Answer all incoming phone calls and direct to correct department/person.
  • Maintain cleanliness of reception area.
  • Provide information about the establishment, departments, offices, and services provided as needed.
  • Receive payments and provide/record receipts.
  • Transmit information/documents to customers and employees.
  • Miscellaneous tasks as directed.


Competency Statement(s)

  • Accountability – Ability to accept responsibility and account for his/her actions.
  • Accuracy – Ability to perform work accurately and thoroughly.
  • Analytical Skills – Ability to use thinking and reasoning to solve a problem.
  • Communication – Ability to communicate effectively with others using the spoken word and also writing in a clear and concise manner.
  • Detail Oriented – Ability to pay attention to the minute details of a project or task.
  • Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
  • Organized – Possessing the trait of being organized or following a systematic method of performing a task.
  • Responsible – Ability to be held accountable or answerable for one’s conduct.
  • Professionalism – Avoid business or personal activities that present a conflict of interest. Display conduct favorable to oneself, the department, and the company.


Education: High School Diploma or equivalent.

Experience: Previous administrative experience preferred.

Computer Skills: Proficient in Microsoft Office Suite.

Life, health, and business products offered by our agents through affiliated companies. Visit specific section for details.

Life insurance and annuity products are offered through Farm Bureau Life Insurance Company, West Des Moines, IA.

This is a general description and not a policy contract. Please read the actual policy documents for important details on coverages, exclusions, limits, conditions and terms.
If there is any conflict between the information found on this website and the policy, the policy prevails.