Claims Representative

Department Claims
Status Full Time
Location Dalton Gardens, Idaho
Company Farm Bureau Mutual Insurance Company of Idaho
Rate of Pay DOE
Date Posted 7/27/2020
Closing Date --
Positions Available 1
    [i] => 3257
    [p] => Claims Representative
    [c] => Farm Bureau Mutual Insurance Company of Idaho
    [d] => Claims
    [l] => Dalton Gardens, Idaho
    [s] => Full Time

Farm Bureau Mutual Insurance Co. of Idaho


Claims Representative


Department: Claims                                                           Job Status: Full Time

FLSA Status: Exempt                                                          Reports To: Regional Claims Manager

Grade/Level: NA                                                                Amount of Travel Required: 40-50%

Job Type: Regular                                                               Positions Supervised: None

Work Schedule: M-F 8:00AM – 5:00PM



The focus of this position centers around producing timely claim adjustments that are high quality and accurate.



Reasonable Accommodations Statement

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

  • Pay covered claims.
  • Review insurance policy to determine coverage.
  • Prepare insurance claim forms and related documents and review them for completeness.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Organize and work with detailed office records, using computers to enter, access, search and retrieve data.
  • Post or attach information to claim file.
  • Contact insured or other involved persons to obtain missing information.
  • Calculate amount of claim.
  • Apply insurance rating systems.


Competency Statement(s)

  • Accountability – Ability to accept responsibility and account for his/her actions.
  • Accuracy – Ability to perform work accurately and thoroughly.
  • Analytical Skills – Ability to use thinking and reasoning to solve a problem.
  • Communication – Ability to communicate effectively with others using the spoken word and also writing in a clear and concise manner.
  • Detail Oriented – Ability to pay attention to the minute details of a project or task.
  • Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.
  • Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
  • Organized – Possessing the trait of being organized or following a systematic method of performing a task.
  • Responsible – Ability to be held accountable or answerable for one’s conduct.
  • Professionalism – Avoid business or personal activities that present a conflict of interest. Display conduct favorable to oneself, the department, and the company.


Education: Bachelor’s Degree or comparable experience.

Preferred experience: Four years comparable experience in auto, construction, or other areas pertinent to insurance claims.

Computer Skills: Proficient in Microsoft Office Suite.

Licenses: Must have a standard Driver’s License.

Life, health, and business products offered by our agents through affiliated companies. Visit specific section for details.

Life insurance and annuity products are offered through Farm Bureau Life Insurance Company, West Des Moines, IA.

This is a general description and not a policy contract. Please read the actual policy documents for important details on coverages, exclusions, limits, conditions and terms.
If there is any conflict between the information found on this website and the policy, the policy prevails.